Delivery

Shipping
Since June 1st, 2019 the price for delivery is € 5.99. Delivery is free for orders of € 100 or more. All costs are included in the price: packaging, transport, product insurance, etc.

Delivery time

Deliveries are made within 10 working days.

Damaged Shipping Claims

Marelin Cosmetics GmbH undertakes to replace the damaged / missing item free of charge or to reimburse the amount paid by the customer only after the customer has returned the product.

Return

At Marelin Cosmetics, you can not only buy products easily, but also return them without any problems.

If for any reason you are not satisfied with the product you have purchased, you can return it within 14 days of delivery.

The way in which you do it is up to you. Marelin Cosmetics offers you the option of returning products by completing the online return form.

The customer bears the return costs. The return of the product itself takes place under the following conditions:

1) The product must be unused and unopened (in the original packaging).
2) The integrity of the product must not be compromised - it must be returned to us in the condition in which it was received.
3) Product / package must not be damaged (wrinkled, torn, torn or stuck with adhesive tape).
4) No signs of use, scratches or bumps on the product.
5) No missing accessories - if one is included.

Unfortunately, if the above conditions are not met, the right of withdrawal expires, as the product itself becomes unusable for hygienic reasons.

What should you do if you want to return a product that meets the above conditions?

1. Write to beauty@marelin.de and make sure that the product you want to return is eligible for a return.
2. Receive a confirmation - Upon receipt of the email you have sent, we will contact you to confirm receipt. 
3. Once you receive a confirmation you can send the product to us - the shipping costs are at your expense..

Refunds will be made within 14 days.

Please send an email to beauty@marelin.de if you have any questions.